Note 8 #GetOutoftheRed


    Are there any technical reasons the Samsung Galaxy Note 8 is not listed as an eligible device for the #GetOutoftheRed program? I want to make the jump to T-Mobile but have 2 lines with Note 8's that have ETF's on them. Are there plans in the near future to have the Note 8 listed as eligible?

      All replies

      • lee2408

        Re: Note 8 #GetOutoftheRed

        With the update to Oreo, I was under the impression that the Note8 can now detect the carrier formware via the Sim card like the S8 and S8+. I was hopeful that this would get the Note 8 added to the list.

        • tmo_lauren

          Re: Note 8 #GetOutoftheRed

          Hey there!


          Unfortunately I don't have a real reason for why it's not on the list. We can definitely pass the request to have it added passed up, however we haven't seen the list change to include older devices.



          • brandonhatty

            Re: Note 8 #GetOutoftheRed

            I went into TMobile store today to see about this. Was told by the salesperson that our phones do qualify. 3 Galaxy s9's and 1 Galaxy note 8. He popped a Sim card in my note 8 and rebooted it. The phone booted with TMobile splash screen an had all the tmobile apps and worked. So fyi your store employees might want to read the promotion as the s9 and note 8 do not qualify. And also fyi... The note 8 at least does actually work properly. So hurry up and add these phones so I can switch