Rebate Denied/Lost??

magenta5200350

    Hi! Whoever who can gimme advice please

    i been waiting for months for the rebate in the mail

    to only to be told the rebate is not longer valid.

    They say I never redeemed the rebate online and

    that I wait so much time it Has expired.

    It wasn’t my choice to wait that’s they told me to wait

    I call several times now and they told me I’m sorry

    You’re  not going to receive the rebate; that’s not fair

    the deal was buy one get one free; please help me

      All replies

      • magenta4354829

        Re: Rebate Denied/Lost??

        Same with me, I was told that I was gonna get the rebate or the phone will be paid off from my previous cell phone service provider but still nothing!!!

        • tmo_chris

          Re: Rebate Denied/Lost??

          Hey folks! We know that our promotional rebate play a huge part in your decision to either switch to us or upgrade your phones and we want to ensure you receive the rebate you are eligible for. Since most promotional rebates have some account requirement and we cannot view accounts here on a support community, the best way to get the answers you need is going to be by using the Facebook or Twitter links in my signature. You can send a private message to our T-Force team who will be able to access your account securely and see what specifically is going on.