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Hmm, that's no bueno, but we're here to help. What's going on exactly when you try to use Wi-Fi? Is it trouble with data or making calls over Wi-Fi? You should start here on our Wi-Fi network troubleshooting and go through the steps to see if it'll getcha back online.
Did you still need some help? Please let us know so we can make sure this is resolved. Thanks.
Hi there! I know it's been some time since your original post -- how are things going? Did the link that Mike shared help out at all? If you still need assistance we'd love a few more details -- we're here if you need help!