Sorry to hear that you have not received your code! Typically these are emailed within 24 hours. Have you received any email at all? Even if it was a denial?
We really wanna make sure this gets unlocked for you. Just wanna check in to see if you've received any email. Please double check for us and let us know. Thank you.
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Heyo! Sorry for the confusion -- there isn't a code provided to unlock an iPhone, Apple remotely updates the next activation step as "open to all carriers" after T-Mobile has notified them that the device is eligible and the request has been made. You should receive an email within 48 hours of your request, and that email will advise you to wait 24 hours and then follow the steps outlined to complete the unlock of your iPhone. Did you ever receive an email from us? Have you had a chance to reach out to a team with account access to check on the status of your unlock request?