I would go ahead and directly contact a representative and have them start the unlock process for you! We may still have the IMEI in the database and able to be unlocked.
Just wanted to check in again to see if you reached out to a rep!
Yes, I did talk to a rep. And I don't know where to start....
So, as I stated above, I did use my SIM card with the new phone (G4) after I bought it. Then put it back into old phone (G3). When I talked to a rep earlier this year - around FEB/MARCH - she told me she can see the G4's last activity back in August of 2017. Not sure why not in May 2017 but at least Summer 2017. And I tested the SIM in the G4, some time before I made that call.
The rep I talked to this time, told me he can see last activity from February this year. So, exactly around that time when I tested before making that FEB/MAR call.
I told him the entire story, that I saw both phones registered on my account at some point, and what the rep said last time. But he couldn't find anything from August 2017 or any log earlier than FEB 2018. WHAT???!!!! He told me something about 2 accounts that I didn't entirely get (and frankly don't care), I think associated with those 2 phones or something like it. One account does this, the other does that, which is why ....blabla....
Sorry, but I don't believe that this sort of data would be deleted. All these companies.... telecommunication!!!.... are nothing but data collection facilities nowadays.
We discussed all options back and forth......he always finished with "I would have to wait for some 260 [whatever the exact number] days..." or the $100 charge option....it was very tiring!
I am absolutely unhappy with the outcome and feel somewhat deceived. Why are they telling me they can't see activity from earlier ??
If I talked to another rep I would not know what else to tell him. And I'm not keen on getting to hear about unlock requirements over and over again. Already had to spend too much time on this issue. Do I really have to go through FCC and CTIA?
Your help is greatly appreciated. Thanks!