T-mobile has yet to refund me for a $600 return from LAST YEAR -- what can I do??

tmsd613

    Hi there! So yeah, I returned a phone last year & was told that a check would be mailed out. The address I gave them was my parents house, since I wasn't sure I would be in town to receive it. Sure enough, I had to spend an extended period of time out of town -- during which time one of my parents had a stroke, and the other had to have surgery; so, as you can imagine, things have been hectic, but still, they managed to compile all the mail I received while gone, and they mentioned I received a letter from T-Mobile.

     

    As I am apparently just foolishly naive, I assumed this was the check. Which I just found out it is not. What can I do?

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