Hey there! I don't have an email address to offer, but would love to help you here if we can -- and am sorry to read of the misinformation you received! What seems to be happening with the phone?
Did you still need some help? If so, please let us know how we can assist.
Howdy! Just wanted to swing by once more and offer some assistance if you're still in need! We're happy to help in any way that we're able if you don't mind telling us what's happening.