Bank account charged, no payment history or credit on tmobile account


    Yesterday my bank account cleared a payment to T-Mobile that I did not make, and when contacting customer service, they have no history of that payment period, so I'm out the charge until I make a claim withmy bank to investigate a fraudulent charge, at this point I almost want to cancel my T-mobile service and look elsewhere, after being a tmobile customer since 2011, as of right now though,  they have no record of requesting the funds from my bank, and no payment has been credited from my account balance.

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