You're totally right! I honestly hadn't stopped to think about the need for AutoPay on our No Credit Check plans. As for why the option isn't available, I don't know. I wish I had a solid answer for you but I don't. I will, however, pass that idea along because I'm sure there are others on a NCC plan that would appreciate the option. Also, as far as that site redirecting, I'm going to take a closer look into that and see if I can get more info on where the link is supposed to lead. Thanks for pointing that out, by the way!
I'm glad I found this post. I was also trying to set up AutoPay on my account and just went through the whole discussion with the rep saying it is not allowed with no credit check plans. I have autopay with every other utility in the world (water, gas, electric, internet) with a debit card directly linked to a checking account. However T-Mobile doesn't have that option? Like the previous reply, I also get the no credit check because it's cheaper and I buy phones unlocked with cash and refuse to finance a phone. Maybe T-Mobile needs to take a look at this discrimination?
I am in the same boat. I have excellent credit but opted for this plan instead because it is a better value for our family than the unlimited plan. However, it is a pain not to be able to do auto pay.