Router

magenta4841626

    I keep loosing connection to my router, is there a fix?

      All replies

      • tmo_marissa

        Re: Router

        Hey there! Can you let us know a little more about what's happening here? Is your phone losing connection to your in-home WiFi router? Does this happen when you're using WiFi Calling, or is it the WiFi connection overall?

        • tmo_amanda

          Re: Router

          Happy almost Friday, magenta4841626!

           

          Welcome to our Support Community. As Marissa mentioned, we need a little more info on the situation so we can help out. Please get back to us with answers to the following questions when you can.

          Marissa wrote:

           

          Can you let us know a little more about what's happening here? Is your phone losing connection to your in-home WiFi router? Does this happen when you're using WiFi Calling, or is it the WiFi connection overall?

          • tmo_amanda

            Re: Router

            Hello, magenta4841626!

             

            It's me again! I'm swinging by to see if you've had the chance to read over Marissa's initial reply to your post. If you still need help with your router, please reply back with answers to her questions.