Hmmmm -- surface level, that sounds like light usage, but it also might depend on how many images were loaded and what the file sizes were, or if there were graphics on any of the sites you visited?
What type of mobile hotspot are you using?
Marissa brought up some really good points about where the data consumption could be coming from. Can you tell us what hotspot device you're using and if this is still going on?
(I tried to respond a few days ago, but my data was so throttled that the site wouldn't let me post my response.)
I have done a number of Google Image searches during the time of the alleged data consumption, but probably not more than 10-15 a day (at a generous estimate).
As for what kind of hotspot, the range is set to "Standard" (which is the lower of the two possible options). Besides this, the only "Settings" options I see for the hotspot network have to do with encryption, and the list of allowed devices.
The device I'm using is a Galaxy Avant that I purchased three years ago, running 4.4.2 of the Android OS.
I posted the above two months ago, and have gotten no response thus far.
The problem has remained unchanged since then.
For example, my phone claims that I used **2.5 gigabytes** via mobile hostpot over the past week -- usage that doesn't include any video or audio streaming, just text- and image browsing.
Over the same period, the actual video streaming I did (using my phone) was apparently worth less than 1 gig.
Something is clearly wrong with the way my phone accounts for data consumption -- right?
If so, anything I could do to troubleshoot this issue would be enormously helpful to know.
Data consumption does vary by device. We do have a tool that can help estimate the data usage based on some common ways to use the web. Can you access our Mobile HotSpot Data Usage Calculator ? If so, you can use it to get an idea of how much data will be used after looking at how much time you spend using it. If you're still needing more help reviewing this, I suggest reaching out to our Care team through our Contact Us. They have access to your account and can go over the usage in more detail.
This has happened to me as well. There is no way that I have used my data as I have turned by device OFF while not in the office and it still shows that data is being used. This is not okay as I am left with no answers or resolution to this other than :"you used your data". I know for a fact that is not the truth. Extremely frustrating. FYI- This issue started around March for me. Prior to that the data was fine as I barely use it and now at 6 it's going over. Something is not right with Tmobile System.