Slow sync up drive

luhopp12

    Need solutions to my slow sync up

      All replies

      • tmo_amanda

        Re: Slow sync up drive

        Hey, luhopp12!

         

        Can you give me more info about what's going on? Is it slow to upload data? Can you provide me with info on what type of car you have connected and what type of phone you're using?

        • mrmoe

          Re: Slow sync up drive

          I have a 2007 Jeep SRT8 , I have noticed that the it does take awhile for any action: "Disturbance" to  be sent to my Note 8. Example

          I can get in the car and drive a few blocks away before my phone is notified that a "Disturbance" has occurred. I have also noticed that on my last road trip (just a 2 hr drive) that randomly during the trip I would get a "Possible Disturbance has been detected" notification during my trip. 

            • tmo_amanda

              Re: Slow sync up drive

              Thanks for the requested info, mrmoe! You shouldn't have to drive a few block before SyncUp kicks into gear. Are you running the latest version of the app? If so, you'll need to contact Tech Support via 611 and a ticket will need to be filed.