blocking third party downloads

cindy@allsystemsinstallations.com

    I would like to block third party downloads.  Can you help?

      All replies

      • cesaribenitez95

        You can actived the add-on (block downloads or family allowances) via mytmobile.com or it may be easier to call care and have them added it.

        • tmo_amanda

          Hey there!

           

          To block third-party downloads, you can follow these steps:

           

          To add it through the T-Mobile app

          1. Open the app.
          2. Tap to open the menu (the image of the three horizontal lines in the upper left).
          3. Tap USAGE & PLANS.
          4. On the line you're making changes to, tap View line details.
          5. Scroll down to the Services section and tap Manage Services.
          6. Tap the + next to Messaging to expand it.
          7. Select or clear the check box (next to Free) to add or remove the service.
            Note: For more details about this service, click the + next to Block Content Downloads to expand that section.
          8. Tap NEXT and follow the remaining steps.

           

          To add it through an Internet browser

          1. Go to My T-Mobile and log in to your account.
          2. Click PLAN.
          3. Click/expand the desired line.
          4. Click the CHANGE SERVICES button.
          5. Under Messaging, next to Block Content Downloads, select or clear the check box (next to Free) to add or remove the service.
            Note: For more details about this service, click the + next to Block Content Downloads to expand that section.
          6. Click NEXT and follow the remaining steps.