Hello, and welcome! It stinks to read that you're putting in so much effort to get answers about your rebate and coming up empty-handed. Does the Rebate Status page show a reason for the denial? When you're reaching out to the Promo team, can you try following these prompts? That should get you to a representative you can speak with!
Press 1 for English.
Press 2 for Terms & Conditions
Press 2 for General Instructions
Press 1 for Additional Assistance.
Hi, hi! Just wanted to check in and see if you'd had a moment to reach out to the rebates team and use the prompts suggested to work with someone to get to the bottom of this! Please let us know if you have any updates!
Marissa left some great steps on getting in touch with the right folks that can help. Just wanted to ask, have you given them a call to see if you can get help with your rebate?