All replies
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Re: 5 SIM cards
gramps28 Apr 30, 2018 5:33 PM (in response to magneto4794170)- Member Since: Jul 15, 2011
1 of 1 people found this helpful -
Re: 5 SIM cards
tmo_marissa May 2, 2018 4:13 PM (in response to magneto4794170)- Member Since: Sep 7, 2016
Hey there, magneto4794170 (clever play on the magenta username! ). I know it's been a few days since your initial post; so I wanted to check in and see how things are going. Were you able to activate your SIMs and determine which lines are which? Are these all pay-in-advance SIMs?
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Re: 5 SIM cards
magneto4794170 May 3, 2018 10:36 AM (in response to magneto4794170)- Member Since: Apr 30, 2018
Yes, these are pre-paid SIM cards.
My colleague was able to go to a T-Mobile store and look up the phone numbers associated with each SIM card.
Is there a way to do this online?
Or via telephone?
I can't really use these SIM cards in a cell phone. There's no cell service. Only data.
Would they work with the T-Mobile app?
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Re: 5 SIM cards
tmo_lauren May 7, 2018 3:13 PM (in response to magneto4794170)- Member Since: Jul 14, 2011
There's not a way to go online and do so, but we can confirm the last 4 of each SIM card number by phone number over the phone for you! I know you mentioned you don't have cell service, but typically it will still route to 611.
-Lauren
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Re: 5 SIM cards
tmo_mike_c May 9, 2018 9:45 AM (in response to magneto4794170)- Member Since: Jun 25, 2012
Hi there!
Were you able to figure out which lines were tied to their specific SIM cards? As mentioned above, this isn't a feature available online. We'd need our care team to look at which ones are setup through our internal account tools.