2 of 2 people found this helpful
What type of phone do you have?
Most Androids have an option to back up and reset while Iphones can be backed up to iTunes I believe.
Hey there! Just wanted to check in on the questions Gramps asked!
Howdy! Just wanted to see if you'd been able to find what you were looking for based on Gramps's explanation of the standard back-up procedures. If you don't mind letting us know what type of device you're using, we can look some specific steps up for you!
I just wanted to swing by one least time to see if you still need help with this. If so, please let us know what type of phone you're using so we can get you device-specific steps.