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you may need to reset your phone. But before you do, check to see if the near by best buy has a samsung kios in it. There they may be able to reset your phone without you losing your data. Now it is best to back up your data just in case.
Just wanted to check in and see if you'd had a chance to try the suggested reset?
Just checking in to see if you've tried the had any luck with the rest. Please let us know. Thanks.