Same here! And nobody at Customer Support can tell us anything! Really? Somebody knows something!! Just keep your customer informed!
If it is approved and past testing, we should be able to manually install ahead of the rollout schedule. Is it possible that the first rollout caused problems?
Hey, folks. I wish I had better news to announce -- but it's not you, or your devices -- the Note 8 update has been temporarily paused.
I'm sorry we're getting you these details so late in the game -- our teams learned late last week that the update was launched on 4/1/2018 as expected but held on 4/3/2018. We don't have a set date at this point for when the update will be resumed, but we're hoping it won't take too much longer. A contact who works with Samsung reached out to let us know, so we could pass the word on -- and if we hear anything else back, we will absolutely return to share it here. I understand that based on the experiences you're sharing here our frontline teams may not be caught up on the details yet -- we're so sorry for any inconvenience or time we've taken up trying to walk through updates with customers over the past few weeks.
We've got a longer-running thread on this same topic here: No note 8 update yet, and to keep things tidy we're going to lock this thread. We'd like to direct all Note 8 OS update traffic there -- and if we hear any additional information we'll be sure to share there!