Account question

magenta4699587

    They cancelled my service and did not notifie me let my bill stack up for three months and want me to pay a large sum at on time to get my services back on and won't help get a payment arrangements how can I get my service back on and set up payment arrangements

      All replies

      • tmo_mike_c

        Re: Account question

        Yikes, I'm super sorry to hear this happened to you. You'll definitely wanna reach out to our Care team via our Contact Us page to pull up your account and see what happen with the cancellation and work something out with the payments. You can give them a call or use our Facebook and Twitter support via that same link.