Tmobile doesn't refund prepaid account balances but one option on the table is to possibly transfer
your number to another carrier and ask for a new number to keep the account open then
do the transfer to your wife's account.
Is this still an option?
I am in this situation and need to port my number to another carrier.. but the rep says that when the number is ported... the balance on the account will be forfieted..
can you please advise..
It's still the same. You will lose your balance.