Hey, milano2985! Is the data usage you're seeing for the hotspot on your phone, or an actual hotspot device? If it's the phone, what phone do you have? I understand you're on a Simple Choice plan, but what data plan do you have for this phone line/mobile internet line? While we can't review your account from this forum, we're happy to try to help figure out what could be happening. Thanks!
Just checking in here to see how things are going. Did you still have any questions on this?
Hey there, milano2985!
We truly want to figure out why your account is showing hotspot usage even though you haven't utilized it. Can you please take a look at the questions Marissa asked above and get back to us? We'd love to know what type of phone you're using, if you're seeing the hotspot usage amount on your phone or through My T-Mobile, and if this is an actual hotspot device.
We look forward to hearing back from you!