Hey, jmercer2008! Service trouble isn't cool. It sounds like your husband's phone was still connecting to the network but your phone was not -- is that right? What kind of device does he have? Did we try a replacement SIM before determining that it was a device issue?
Yikes, that's no good to have no service. Do you still have the LG v10? Did you still need some help getting service? Please let us know so we can help.
Just wanted to know, did you still need some help? Please come back and let us know. Thanks.