Service Problems

jmercer2008

    Hello all,

    I was wondering if anyone else had a problem with their phone losing service? My husband and I would be in the same room and my phone wouldn't connect to tmobile. I went to the store 4 times to get it looked at and finally they told me that the phone i had (lg v10) was no longer receiving updates and that i needed a new phone. I was very upset by this that I wasn't able to get any discounts or reimbursements for losing almost 3 months of service. I was basically forced to get a new phone.

      All replies