Hi there and thanks for switching! Sorry you're having trouble be we do wanna make sure we get those messages to come through. Have you noticed this happening with a specific number or numbers? Are you connected to T-Mobile's network or a personal Wi-Fi connection when this happens? Does your phone have solid signal, or do you see fluctuations? Please let us know so we can pinpoint what's going on and help get this resolved. Thanks!
Just checking in here to see if you still needed any help with this. Please let us know.
Hey, jared_herx !
I wanted to stop by one more time to see if you're still having issues with disappearing texts on your S7 Edge. If you are, please take a look at Mike’s questions about and get back to us with the answers so we can get to the bottom of why this is happening.