What's going on with your device upgrade? What happens when you try to perform an upgrade?
Thanks so much!
Howdy! Were you able to complete an upgrade online?
If you're still having trouble, can you let us know what's happening with a bit more detail?
Hey there! Just wanted to stop by and check in once more on this -- were you able to get an upgrade completed? If you're still having trouble, we're here to help -- just let us know a little bit more about what's happening so we can dig up some answers! Thanks!
I'm also having issues. I can't get past the credit card screen no matter how many times i check it over and resubmit, it keeps saying it can't verify the information, BUT IT'S ALL CORRECT. I'm trying to do a JUMP upgrade