iPhone 8 locked by Tmobile. I bough this on Apple Store but they told me "contact to tmobile"

magenta4506401

    I bought an unlocked  phone for use in Colombia.

    However, it was blocked and linked to TMobile.

    Apple report that the unlocker is TMobile.

    Can you help me?

    I tried to send a mail. but I can't because my account can't able to send messages until link mobile phone. I phone I does know because I bought this as a free sim phone.

     

    Thanks.

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