4G LTE CellSpot V.2 Not functioning

magenta3740118

    Hi ,

    My CellSpot v.2 power and internet lights keep blinking and not getting any cell signals from tmobile server at all.

    The power light in green then the internet in amber. Base on the Quick Star Guide"s common troubleshooting procedures that those two lights flashing in green and amber respectively are indication of my cellspot device unable to reach t-mobile network, port UDP500, UDP4500 and UDP123 needed .

    I called my internet provider Spectrum and Belkin WIFII Router to open all 3 ports UDP500, UDP4500 and UDP123 .

    But still not working.  I also called T-mobile tech support but no help.

    Any suggestion?

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