I refilled my T-Mobile prepaid (pay as you go - legacy) phone. I added $10 to my phone account which gives me an additional 35 minutes added which will expire in one year for gold members. I used to only pay the NYS tax (8.875%), therefore on a $10 refill, you would think the total with tax should've been $10.89. Something changed, I was charged an additional $1.20, making the tax amount $2.09. The total refill amount paid was $12.09. I had to find out why.
After being bounced around by 5 different T-Mobile reps, I managed to speak with a payment supervisor (in U.S.), she (Katie) indicated that there were two additional "flat rate" charges (included in tax) which were added effective 12/1/17. They are as follows: PSCS STATE = $0.90 & LOCAL PREPAID WIRELESS = $.30 .
Has anyone else experienced this change in their prepaid tax amount recently? Where is this stated with the amounts listed above on the website? I don't like to be surprised, they should've highlighted all charges up front and not lump under "TAX" without supporting details.
Hey there and thanks for posting. With local and state taxes not being a fixed cost, we don't have a master list you can reference of what they'll be and if/when they'll change. Sorry to hear you were surprised by the change, but tax changes are controlled by your state's government.
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