All replies
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Re: Group Messaging
tmo_mike_c Mar 26, 2018 11:45 AM (in response to chubbywolf)- Member Since: Jun 25, 2012
Really good question. Since group message send like picture messages, you'll want to make sure you have access to data and the correct APN settings. I would start by taking a look at the APN settings and make sure they're set up correctly. Give the phone a restart then give it another shot to see if it helps.
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Re: Group Messaging
tmo_marissa Mar 28, 2018 11:07 AM (in response to chubbywolf)- Member Since: Sep 7, 2016
Hey there! Just wanted to check in and see if you'd had a chance to look at those APN settings and check your data connection. How are things going with your group messages?
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Re: Group Messaging
tmo_amanda Mar 30, 2018 10:32 AM (in response to chubbywolf)- Member Since: Oct 4, 2012
Hi, chubbywolf!
I see you're new to our Support Community; welcome! Just swinging by to see if you've looked over your APN settings yet to verify everything is set-up properly. Also, are you following these steps to send a group message? If not, please give that a shot and let us know how it goes.