Group Messaging

chubbywolf
chubbywolf Apr 1, 2018 8:22 AM
  • Member Since: Mar 24, 2018

    Hello, I can not group message using Messages on my Samsung Galaxy 7. any reason why this is happening.

    • 386 Views
    • 3 Replies
    • Latest reply on Mar 30, 2018 10:32 AM by tmo_amanda

      All replies

      • tmo_mike_c

        Re: Group Messaging

        tmo_mike_c Mar 26, 2018 11:45 AM (in response to chubbywolf)
        • Member Since: Jun 25, 2012

        Really good question. Since group message send like picture messages, you'll want to make sure you have access to data and the correct APN settings. I would start by taking a look at the APN settings and make sure they're set up correctly. Give the phone a restart then give it another shot to see if it helps.

        • tmo_marissa

          Re: Group Messaging

          tmo_marissa Mar 28, 2018 11:07 AM (in response to chubbywolf)
          • Member Since: Sep 7, 2016

          Hey there! Just wanted to check in and see if you'd had a chance to look at those APN settings and check your data connection. How are things going with your group messages?

          • tmo_amanda

            Re: Group Messaging

            tmo_amanda Mar 30, 2018 10:32 AM (in response to chubbywolf)
            • Member Since: Oct 4, 2012

            Hi, chubbywolf!

             

            I see you're new to our Support Community; welcome! Just swinging by to see if you've looked over your APN settings yet to verify everything is set-up properly. Also, are you following these steps to send a group message? If not, please give that a shot and let us know how it goes.