No Sound When Adjusting the Ringtone Volume

lljoy13 Mar 30, 2018 9:29 AM

Member Since: Mar 22, 2018

When I adjust the ringtone volume on my S8 Active, the phone doesn't make any sound. This just started since the last upgrade; before when I adjusted the volume, the phone would make a clicking type sound, similar to the keyboard sound, which I liked. How do I get that back (it's not in Sound Settings, I checked.)

All replies

Re: No Sound When Adjusting the Ringtone Volume

tmo_amanda Mar 24, 2018 5:47 PM (in response to lljoy13)

Member Since: Oct 4, 2012
Hey, lljoy13!

Are you talking about the volume preview type of sound? Like to test the volume setting prior to actually setting it to that? It's possible that the feature wasn't included in the latest software update.
Like Show 0 Likes(0)

Actions
Re: No Sound When Adjusting the Ringtone Volume

tmo_mike_c Mar 26, 2018 10:28 AM (in response to lljoy13)

Member Since: Jun 25, 2012
Hi!

Just checking in to see if you still need some help with this. Please let us know. Thanks!
Like Show 0 Likes(0)

Actions
Re: No Sound When Adjusting the Ringtone Volume

tmo_amanda Mar 28, 2018 9:31 AM (in response to lljoy13)

Member Since: Oct 4, 2012
Hey there, lljoy13!

I just wanted to check-in with you to see if you had a chance to look over my original reply to you. Please let me know if you have additional questions!
Like Show 0 Likes(0)

Actions

Go to original post Log in to reply

Manage your T-Mobile account

Use the T-Mobile App or your My T-Mobile account