All replies
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Hey ashkumar
We definitely want you to get any promotions you are eligible for! I know that the promotions we offer play a big factor in your decision to switch to us. What specific device did you do the BOGO for?
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I bought a iphone 8 and two 10x.
Sent from my iPhone
Have a nice day!
ASHOK KUMAR
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I bought a iphone 8 and two 10x.
I was suppose to get a gift card worth the price of iphone 8
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Thanks for clarifying! For this specific BOGO offer, there were some account level requirements that must be met in order to receive your rebate. Are you able to see the status of your offer on this site? T-Mobile Promotions
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It does not give any further requirement that I need to fullfill. In fact, the form was submitted by our salesman who spent over an hour to get the whole sales with the paperwork as he had to call Verizon to trans our numbers etc.
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Hi there and thanks for posting. I did some checking around and I think I found a page that'll help. We have a Buy an iPhone 7, 7 Plus, 8, 8 Plus, or X and get a second on us page that has a list of things you'll need to do in order to make sure you get the BOGO offer. The link Chris posted is to check the status of the promo. Please take a look at the link I posted and let us know if you remember taking any of the steps listed there. Thank you.
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Just checking in here to see how things are going. Please let us know if you still need help with this.
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Hi again!
Have you checked out the link above to look at the qualifications? Please let us know if you still need some help. Thanks.
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My BOGO submission was done by the sales person at the shop that I bought my three iphones. If there was any mistake, he should have known that. I will see the person this weekend. I should not be penalised if there was a fault due to your sales person.
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Thanks for getting back with us! Please do keep us updated as we want to ensure you get the promotions you qualify for.
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I called and discussed with the salesman. He has re-submitted that again. The offer quoted above is different from the one I had at that time. I was told that there was a mistake on the part of the reviewing staff. I will update that once I get the refund, which I was told would be approved in 4 weeks. It is over 10 weeks now!
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