S6 Edge screen black - not responsive

magenta4327715

    Sunday morning I woke to check my phone and noticed the screen would not turn on. I tried powering it off and back on again, but the same thing. It will charge, my pc recognizes it, but the screen will not turn on at all.

    When I hold vol down and power it restarts bc I see that the lights on the bottom turn on, and I feel it vibrating, but nothing else.

     

    Calls are actually going through and I hear it vibrating, but I can't answer bc the screen is completely black.

     

    I've tried clearing the cache partition and tried just about every troubleshooting option I can find online, all to no avail. Has anyone else had this problem? I didn't drop it, nothing at all happened to it to my knowledge.. It's the strangest, and most frustrating thing ever.

      All replies