galaxy light stuck on boot screen

razsheikh

    my galaxy light is stuck on the boot screen where it says samsung galaxy light sgh-t399. it stays on that screen for about 2-3 seconds, then it turns off and restarts the cycle half a second later

    i can't access the safe mode. i can only go into the odin mode (i dont know what that is.)

     

    WHAT I HAVE TRIED:

    pressing all buttons- nothing happens

    pressing the vol down+home button+ power button- gets me to odin mode

    pressing vol up+home button+power button- nothing happens

    pressing vol up+ home button- nothing happens

    pressing vol up+power button- nothing happens

    pressing vol up- nothing happens

    pressing vol up+vol down- nothing happens

    pressing vol down+home button- nothing happens

    pressing vol down+power button- nothing happens

    pressing vol down- nothing happens

    pressing home button- nothing happens

    pressing power button- turns it on and off but stays on the boot screen or the charging batter screen

     

    no one has answered this question anyone who asks never gets help so im asking now hopefully i can get help.

    the only thing that i havent done is take it to a tech specialist. it cost money and i dont have any

      All replies

      • razsheikh

        Re: galaxy light stuck on boot screen

        If anyone else is having this problem. you will have to go to the t-mobile store or go to a phone repair shop to see if they can fix it for you. or buy a new phone.

        too bad there is no solution.

          • tmo_mike_c

            Re: galaxy light stuck on boot screen

            Man, it's rough with phones get stuck like this. Looks like you did everything you could to fix this. If you have handset protection, you should be able to replace the device through T-Mobile. If not, then you're right, buying a new phone would be the only other option. Sorry my friend.

            1 of 1 people found this helpful