If anyone else is having this problem. you will have to go to the t-mobile store or go to a phone repair shop to see if they can fix it for you. or buy a new phone.
too bad there is no solution.
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Man, it's rough with phones get stuck like this. Looks like you did everything you could to fix this. If you have handset protection, you should be able to replace the device through T-Mobile. If not, then you're right, buying a new phone would be the only other option. Sorry my friend.