Lost phone


    Is there a way to track a phone that has not been registered?  Maybe using an IEMI number?

      All replies

      • jayfromtelesales

        Re: Lost phone

        It all depends on the model of the phone and if you had a tracking app on it.

        For example for an iPhone you'd use ''Find My iPhone'' app and for Android i'd recommend ''Lookout Mobile Security''.

        But other than that, T-Mobile does not have a way to locate your device through IMEI number .


        Hope you can recover your phone .

        1 of 1 people found this helpful
        • tmo_marissa

          Re: Lost phone

          Hey there! I'm so sorry to read this question -- it doesn't sound like a good situation to be in. When you say that it hasn't been registered, do you mean that the phone doesn't have an active SIM inside of it?

          • tmo_marissa

            Re: Lost phone

            Hey again! Just wanted to swing back by here and see if you still had questions. We're happy to help offer some solutions but we need a bit of clarification first! Can you let us know what kind of phone you've lost and what you mean by registered? Thank you!