This used to be so easy! Things have become so complicated! Ridiculous!
I'm sorry we didn't see your post sooner. Is the other person wanting to keep their phone number? If so, you don't want to cancel it just yet or they won't be able to take their phone number with them. Once their number is moved or ported out, the line will automatically be canceled on your account. If you'd just like to go ahead and cancel it, you'll want to contact us.
Happy Friday, magenta2724053!
It's me again! I'm just stopping by to see if you were able to remove the line from your family plan or if you still have questions after my reply from a few days ago. Please let us know if we can help out with anything else.