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Sorry to hear you are having trouble with your Link Zone Where specifically did you purchase this device? There should be a 4 digits activation code included with your SIM Kit.
I'm just swinging by to see if you were able to locate your activation code in order to get your Link Zone working. If not, please let us know where you purchased your phone and if you purchased a refill card.
I remember setting up my ZTE hotspot I had the same issue. Maybe I can help. Connect to the hotspot (check the documentation on this site for your device to find out how to do this) then check the devices messages. There should be (if it glitched) a string of numbers and letters. Inside that should be your hotspots telephone number. The last 4 digits of your number should be the pin. I hope this helps if not try tech support