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  Re: KUDOS! To the Customer Support

  tmo_marissa Mar 4, 2018 4:06 PM (in response to dc5fan)

  • Member Since: Sep 7, 2016

  Hey, dc5fan! Thank you so much for taking the time out of your day to provide this positive shout-out! I'm really glad that what could have been a super vexing situation had a good tint of kindness to it thanks to Jem. FWIW, we're always grateful for your "niceness" in our Community, too!
  Next time, feed that favorite recliner the remote instead of your phone! That's what our couch loves to eat, I think it's a furniture delicacy.

  Thanks again!
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    Re: KUDOS! To the Customer Support

    dc5fan Mar 4, 2018 4:43 PM (in response to tmo_marissa)

    • Member Since: Sep 16, 2017

    The darn thing needs to go to the trash! I was more worried about the microSD card than the phone. I need to back up the card again. Thanks for your comment!
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  Re: KUDOS! To the Customer Support

  magenta4494364 Mar 26, 2018 1:13 PM (in response to dc5fan)

  • Member Since: Mar 26, 2018

  Just want to give a shout out to the rep I just spoke to on the phone: Dana (55744).  Unbelievable customer service!  I guess I also have to give a shout out to T-Mobiles HR/Recruiting Dept...You guys sure know how to pick the right people.  Keep up the great work.  So glad I move to T-Mobile!  Thanks again!
  
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    Re: KUDOS! To the Customer Support

    dc5fan Mar 27, 2018 1:37 AM (in response to magenta4494364)

    • Member Since: Sep 16, 2017

    Thanks for your comment!