T Mobile calls and texts inoperative- went online and I am not recognized

kdloven@yahoo.com

    Suddenly I have no ability to send or recieve calls or texts.  When I attempt to login online I get a message saying I am not recognized.  When I attempt to login via my cell phone it says I have never set up an account. This is a mystery. No idea why. The only text I have received is something from SIMPLE Mobile.  I have never heard of this company and have not signed up for anything with them.

    Can someone help me?  I NEED my phone and texting access.

     

    Thanks

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