Moving icons

tomt2

    What is the procedure to move icons on a Samsung J7 Prime?  With my old Samsung Galaxy Avant I could just press and hold my finger on an icon, then move it to a new location on the same page or to a different page. That procedure doesn't work for me on the J7.

      All replies

      • dragon1562

        Re: Moving icons

        It should be the same method of pressing and holding on the app.

          • tomt2

            Re: Moving icons

            Thanks for the response dragon1562.

             

            I went back to the kiosk where I purchased the phone. The lone guy behind the counter already had a bunch of customers in a holding pattern. When my turn came I explained the problem, he took the phone, said it was a System setting, did some tapping, and handed the phone back to me, and Volia'! I could move the app icons by pressing & holding.