First off before you read this, I want you to know, I love T-Mobile, and Ive been with you guys for a very very long time.
I need help, and I am hoping a T-Force can help me (with better ideas than what Support has given me so far)
I am receiving daily unwanted phone calls from a rotating phone number in the range of 512-577-XXXX. I have currently blocked 26 numbers using the Android OS, but I am getting tired of blocking the new number on a daily basis.
I called Support, but they said my only option is to change my phone number, which I do not want to do. Ive had this number for ages, and my life is pretty entangled in this number.
I also have been compiling the 26 phone numbers on an FCC complaint case #2190270, which I opened in January, but noone has responded to this case yet.
I know that 512-577-XXXX is given out by T-mobile, but I am being told they will not "selectively block" this phone number range on their side.
What other ideas do you have?
I find it unbelievable that T-mobile can't regulate or stop these harassing phone calls from a number that they control. If T-mobile cant find a resolution to this, I am starting to lose confidence in the T Mobile team.
Again I love you guys and I want to stay, this is tough love, but I need a better solution.
Here is the list of the incoming harassing phone numbers Ive been blocking daily so far.
*edited to alter phone numbers in the event that some may belong to customers - Marissa