COMPLAINT :T-mobile made a very serious changes WITHOUT ANY  ANNOUNCEMENTS

magenta2572551

    I was a customer with t-mobile more than 10 years, and recently I was using Samsung galaxy s6 edge, which now is a useless phone because what they did. I went through all kind of contacting t-mobile many many times, contacting Samsung many many times, and ending spending the phone to Samsung to check it and replace software,

     

    Main times t-mobile did not give me any options for changing the phone or anything. the only thing they keep saying is that they are not responsible because it is not a t-mobile phone, but when I bought the phone, advertising all over places and T-mobile website saying you can bring your own phone which is support GSM and 4GLTE technology. I am very upset what t-mobile with customers like me without any announcement

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