Unlock my phone


    I’m brazilian and I’m not in USA anymore. I need a unlock code to unlock my phone, but I don’t have my t-mobile chip anymore, just my device, and I can’t contact them because they don’t have an contact email, i don’t know what to do now, I need help. How can i contact them? How can I unlock my phone?

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      • tmo_chris

        Re: Unlock my phone

        Hey there! To unlock your phone, there are some account and device specific requirements that must first be met.
        Unlock your mobile wireless device


        If you are eligible to unlock your device and you have a Facebook or Twitter account, you can contact our T-Force team on Facebook or Twitter using the links in my signature. They will be able to pull up your old T-Mobile account and verify that you are eligible as well as assist you with unlocking your phone.