not able to connect to PC

njelmberg Jan 28, 2018 11:05 PM

Member Since: Jan 28, 2018

I want to transfer pictures and videos from my LG G5 to my computer, but when I plug in the USB from the phone to the computer, the phone charges but I'm not prompted to select "charging, file transfer, etc" like I used to. When I swipe down, there is no option to click to change settings and I've looked all over the web for help on this.

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Re: not able to connect to PC

snn555 Jan 29, 2018 3:55 AM (in response to njelmberg)

Member Since: May 3, 2017
Have you gotten the LG driver from the LG support page? You may need to remove and reinstall it.
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Re: not able to connect to PC

tmo_chris Jan 31, 2018 8:19 AM (in response to njelmberg)

Member Since: Nov 19, 2011
Just checking in here to see how things are going? Did you try removing and reinstalling the MTP driver from the LG site?
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Re: not able to connect to PC

tmo_amanda Feb 2, 2018 10:38 AM (in response to njelmberg)

Member Since: Oct 4, 2012
Hey, njelmberg!

Happy Friday! I'm just swinging by to see if you've had a chance to try snn555's suggestion. If so, how'd everything work out?
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not able to connect to PC

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