Did anyone else get told the rebate is a real buy one get one free.
I was cold the complete cost of the 2nd device was included in the rebate. The Samsung galaxy note s8 with the sim card kit of $25 & the tax.
Well anyone told this....
1 of 1 people found this helpful
Their seems to be alot of confusion here. First understand that for the BOGO promo it only costs up to $750 for the Samsung devices. You still have to pay for the tax and activation of the device. All of this should of been day one. The below was copied straight from the T-mobile site.
2018 Q1 Samsung BOGO Offer
Buy a Samsung Galaxy S8, S8+, S8 Active, or Note8 and well-qualified customer's can get another Samsung Galaxy S8, S8+, S8 Active, or Note8 on us (of equal or lesser value; $750 max value) by rebate when both devices are purchased on an equipment installment plan, you port in at least one number on a T-Mobile ONE or select Simple Choice Unlimited with unlimited high-speed data plan, and trade in at least one functional, paid off, eligible iPhone, LG, or Samsung device. If you cancel wireless service, remaining balance becomes due.
- Promotional Window: January 12 - TBA
- You must meet all these requirements during the promotional window:
- Purchase two new Samsung Galaxy S8, S8+, S8 Active, or Note8 devices on equipment installment plans.
- Port in at least one new voice line onto an eligible rate plan to be used with one of the new devices.
- Trade in an eligible device:
- iPhone: 7, 7 Plus, 6s, 6s Plus, 6, 6 Plus, SE, or 5s.
- LG: V20, G6, or G5.
- Samsung: Galaxy S7, S7 Edge, S7 Active, S6, S6 Edge, S6 Edge+, S6 Active, S5, S4, Note5, or Note 4.
- Submit a request on the T-Mobile Rebates page (including IMEI entry) using promo code 18Q1SAMBOGO within 30 days of second device purchase.
Tax on pre-rebate price due at sale. Limited time offer; subject to change. Qualifying credit, service, port-in, and finance agreements for both devices required. GS8: $30 down and $30/mo. x 24, pre-rebate price $750.00. GS8+: $130 down and $30/mo. x 24, pre-rebate price $850.00. GS8 Active: $130 down and $30/mo. x 24, pre-rebate price $850.00. Note8: $230 down and $30/mo. x 24, pre-rebate price $950.00. 0% APR. If you cancel wireless service, remaining balance becomes due. Max 6/account. Rebate up to $750 on device of equal or lesser value via prepaid MasterCard® Card. This Card is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement. Cards will not have cash access and can be used everywhere Mastercard debit cards are accepted. Must be active and in good standing when card is processed. Allow 8 weeks. May not be combined with some offers and discounts (e.g., Carrier Freedom).
Hey, magenta3961583! I'm so sorry to read about the miscommunication here. dragon1562's totally correct about the promo terms, but I can definitely appreciate that this is a big disappointment to find out after the fact.
I'm glad to read that your promotion's been resubmitted, but I'm sorry it sounds like it's been such a struggle thus far. I want to make sure you're able to get updates on this so that you've got a good idea of what to expect going forward! If you want to reach out directly to the Rebate Care team, here's the contact info -- they should have the records of the submissions and be able to offer insight into the issues you dealt with previously, as well as make sure that things are on track this time around!
- Press 1 for English.
- Press 2 for Terms & Conditions
- Press 2 for General Instructions
- Press 1 for Additional Assistance.
Thank you for offering your feedback about this process, and your suggestion for a more exclusive customer forum. We can pass that along -- but truly, I want to stress that the voices of *all* of our customers are important, and that's part of the reason that our Community Manager team monitors this Support forum! <3 We appreciate the time you've taken to let us know about the experience you had, thank you!
Just wanted to check in again and see if the info above helped!