device return

magenta3717996
magenta3717996 Jan 17, 2018 11:59 AM
  • Member Since: Jan 2, 2018

    I have shipped out my broken device, once i recieved my new device for a claim and i am aware about having it returned within 10 days, but i yet havent been able to track my device and im not sure if martin luther king jr holiday could affect the process. Will I still be charged

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    • 1 Reply
    • Latest reply on Jan 17, 2018 12:35 PM by snn555

      All replies

      • snn555

        Re: device return

        snn555 Jan 17, 2018 12:35 PM (in response to magenta3717996)
        • Member Since: May 3, 2017

        As long as you retain proof of the receipt where you dropped off your package at USPS you should be fine. The tracking information will have the correct date on there even if holiday and weather affect the packages progress.