When you bought the four phones did you activate two new lines of service? Also there are no returns after 14 days. Not unless Costco has a special exemption for its members.
Hi sn555 ,
I have activated 2 new lines , as they mentioned. Costco provides 90 days return policy.
So i can wait for another 3 weeks . Then i will cancel/surrender the devices if i do not get the rebate as they promised.
Aw man this is rough. We want everyone to be able to take advantage of BOGOs like this. Did you get any specifics why the promo was denied? For Costco purchase, you'll need to use the Costco promo code that's different from the code used for purchases through T-Mobile. Also, were you advised by Costco to wait another 3 weeks?
Just want to see if you got a resolution. Please give us a reply and keep us updated.
Just checking in here to see how things are going. Please let us know if you still need any help.
I have submitted the Promotion again , they have asked me to wait for 8 weeks .
Not sure what will happen after 8 weeks.
T-mobile has policy to reject Promo if we apply after 30 days from Date of Purchase of Device . I think they will use that statement to Reject after 8 Weeks.