Galaxy s7 Mobile Hotspot slow

magenta3840742

    Hi, new T-Mobile customer here.  I have an unbranded Galaxy s7 SM-G930U.  Internet speed on phone and USB tether to laptop have good speed.  Whenever I try the hotspot I only get about 65kb/s.  I still have a call into support but this is the third time to attempt resolution.  The strange thing is it worked great for about half of the first month.  Everything else works on the phone including VoLTE.  Anyone have the solution.

     

     

     

     

    *discussion moved from Magenta Lounge to Android products - Marissa

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