teresa

magenta3549942

    What kind of expiration dates do you have on accounts for prepaid accounts?

      All replies

      • tmo_chris

        Re: teresa

        Great question!

         

        We have a few different prepaid plans that have different expiration dates.

         

        Pay as you go: This is a $3 a month plan. If there are no funds in the account at the time of renewal, the account will move to a Not Paid status with a 0 balance. If there is no account activity for 90 days, the account will be automatically deactivated

         

        Monthly plans: These plans have varying monthly rate options. If there are no funds in the account at the end of the cycle when the plan needs to renew, the plan will switch to a not paid status. After 120 days, the plan will be change to the Pay as you go plan in a not paid status. If there is still not activity on the account for 30 more days, the account will be deactivated.