The lawsuit needs to be filed against Apple since it's there policy, the Apple reseller flex policy.
Remember how Microsoft use to be the evil empire well it's now Apple.
But see it's really Apple because they decided that an unlocked iPhone would be locked to the first carrier that a Sim was put into.
Hey there, allwyn. It stinks to read that you're having trouble with your phone. There's an escalation process for unlocking devices that can be utilized by our Care team via an email sent to an offline department. This offline team can contact the manufacturer to confirm that the equipment should be unlocked; although sometimes proof of purchase of some kind is needed. Ultimately our IMEI database won't have the details of devices that we don't retail, so things get super tricky when we submit standard unlock requests for IMEIs that aren't in our database, and I'm sorry that this is taking so long to resolve.
So finally after lots of follow up to T mobile and apple and Walmart to find out the exact root cause.
It was found that my apple iphone x was locked by T Mobile which i escalated to their technical support team
They got it unlocked after 3 days of without being in Network
Issue is resolved.
Moral of the story
Well i know all enterprise including T Mobile & Apple usually pass the
the buck b
Glad to read that the escalation process worked out in this case. Again, I wish it hadn't taken so long -- but thank you for sticking with it, and for coming back to update.
Yeah that's what was explained in response number 2.