VIDEO with Galaxy J7?

fotonick1

    How do I take videos with my J7

      All replies

      • magenta3647813

        Re: VIDEO with Galaxy J7?

        go to the camera

        • snn555

          Re: VIDEO with Galaxy J7?

          When you access the camera app you can toggle between photo and video mode. Make sure to set storage settings, HDR, filters, flash etc. 

          1 of 1 people found this helpful
          • tmo_amanda

            Re: VIDEO with Galaxy J7?

            Hey, fotonick1!

            Just checking to see if you were able to use video mode on your phone. Please keep us posted if you have any other questions.

              • fotonick1

                Re: VIDEO with Galaxy J7?

                Still don't know how to use video. I don't think it exists on my camera.

                 

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                  • snn555

                    Re: VIDEO with Galaxy J7?

                    Between the instructions provided here and the link with further instructions and the illustrative photo in this thread I'm not sure how else to explain how to operate the video portion of the camera. However rest assured that video mode is on that phone and is in the camera app. If for some reason that one in a million chance exists that video is not in the camera app then it is quite possible you have a defective unit that is missing software.

                • tmo_marissa

                  Re: VIDEO with Galaxy J7?

                  Howdy, fotonick1! We wanted to make sure you'd been able to get video mode working on your J7. We've got some info here that might help: Camera & gallery: Samsung Galaxy J7 -- hopefully you'll have no trouble filming the countdown to 2018 tonight, but please let us know if you need some assistance!

                   

                  - Marissa

                    • fotonick1

                      Re: VIDEO with Galaxy J7?

                      There is nothing on my J7 about Video. Is "continuous shot" the same as Video?

                      • fotonick1

                        Re: VIDEO with Galaxy J7?

                        Your picture looks nothing like what I see when I select PHOTO. I see nothing related to VIDEO.

                          • tmo_marissa

                            Re: VIDEO with Galaxy J7?

                            Hmmm, that's super weird! In the Camera function of your device, do you see an icon that looks like a gray circle with a red dot in the center?

                              • fotonick1

                                Re: VIDEO with Galaxy J7?

                                Okay, I worked it out. The red dot is for video and I thought it was an indicator that the camera was ready. How was I supposed to know that I had to use the red dot for video? On my inexpensive digital camera they have an icon of a video camera for video. Also, on my expensive digital camera they have an icon of a video camera for video. I can't believe that I am the only one who had this problem. Mr. T-Mobile should rethink his icons. Thanks for your efforts.

                                  • tmo_marissa

                                    Re: VIDEO with Galaxy J7?

                                    I definitely know how unusual it is -- on my digital camera and on my LG V10, the video icon is a little video camera. Just to be clear, though, we don't set the icons -- those are established by the manufacturer and/or the operating system. I don't want you to think that we're deliberately confusing folks! We are fans of easy-to-understand icons, and I hope our Support site is evidence of that! (If it's not, though, we welcome feedback!)

                                     

                                    Thanks for coming back and confirming that the screen shot of the Support document was correct. I'm glad you'll be able to take videos now! Hope you have an awesome New Year, and please let us know if you have any other questions.