Unable to make voice call by 4G in BOSTON area

tishikawa

    Hi all,

     

    For about 1+ month I have not been able to make or receive voice calls when I set to 4G in the greater Boston area.

    Before that I had no problem. My 4G data continues to be working fine in greater Boston. The problem is voice only.

    However, If I drop down my settings to 3G, I am able to make and receive voice calls in the greater Boston area.

    I keep mentioning greater boston because when I'm in other parts of Mass I don't experience this problem.

    This is very inconvenient and perplexing since for 1+ month I don't have phone service where I live if I'm surfing in 4G.

     

    I have a Huawei Mediapad M2 (M2-802L) which is 100% compatible with t-mobile on 2G and 3G. Has LTE band (B2 and B4).

    https://www.frequencycheck.com/carrier-compatibility/aG6qTY/huawei-mediapad-m2-8-0-standard-editiontd-lte-m2-802l/t-mobi…

     

    The T-mobile engineer said it was my SIM card and suggested I swap it, which I did and still have the same problem.

    I did nothing and I've lost service and only in one city.

     

    Any ideas?

      All replies